Privacy Policy
Last Updated: October 2025
OBAN Limited, trading as SettlePal (“we”, “us”, “our”), respects your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Who We Are
OBAN Limited is incorporated in the British Virgin Islands and is authorized by the
BVI Financial Services Commission (FSC) as a Virtual Asset Service Provider (VASP).
As a regulated entity, we adhere to strict data protection, Know Your Customer (KYC),
and Anti-Money Laundering (AML) standards.
2. Information We Collect
We collect information to provide institutional settlement services and comply with financial regulations.
- Identity Information: Name, date of birth, government-issued ID, proof of address.
- Contact Information: Email address, phone number, and social media handles (if contacting via messaging platforms).
- Financial Information: Wallet addresses, transaction history, and settlement preferences.
Note: Sensitive financial data is collected solely through our secure encrypted portal, not via public advertising forms.
- Usage & Device Data: IP address, browser type, operating system, and interaction data regarding how you use our website.
3. Cookies, Tracking, and Third-Party Advertising (Crucial for Meta)
We use cookies, web beacons, and similar technologies to improve functionality and measure
the effectiveness of our marketing.
- Meta (Facebook) Pixel: We use the "Meta Pixel" and other storage technologies to collect or receive information from our website and elsewhere on the internet. This data is used by Meta to provide measurement services and target advertisements.
- Third-Party Sharing: We may share hashed (anonymized) identifiers, such as your email address, with partners like Meta or Google to serve relevant ads (e.g., "Custom Audiences").
- Your Opt-Out Rights:
4. How We Use Your Information
We use your information to:
- Verify identity and complete KYC/AML checks.
- Provide and operate SettlePal’s settlement services.
- Process and settle transactions.
- Comply with legal and regulatory obligations.
- Marketing & Analytics: Analyze platform performance and deliver updates or offers regarding our liquidity programs.
5. Legal Basis for Processing
- Contractual Performance: To fulfill our agreement with you (account use and settlement services).
- Legal Obligation: To comply with BVI FSC rules and AML/CTF laws.
- Legitimate Interests: To maintain platform security, prevent fraud, and improve marketing efficiency.
6. Sharing of Information
- Regulators & Law Enforcement: Shared strictly where required by BVI law or international treaties.
- Service Providers: Entities assisting with KYC checks, transaction routing, or secure data storage.
- Advertising Partners: Only anonymized/hashed data may be shared with platforms (e.g., Meta, Google) for attribution and measurement.
We never sell personal data to third parties.
7. Data Retention
We retain personal data only as long as necessary to:
- Provide services and maintain activity records.
- Comply with legal and regulatory obligations (typically 5–7 years for financial records).
- Resolve disputes and enforce agreements.
- Lead Data: Marketing form data that does not result in an active account is deleted or anonymized after 12 months.
8. Security
We use enterprise-grade technical and organizational safeguards (including encryption and access controls)
to protect your data. While no system is completely risk-free, we apply banking-standard measures to minimize
unauthorized access.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of data (subject to AML retention requirements).
- Restrict or object to processing for marketing purposes.
10. Contact Us
For questions about this Privacy Policy or your data rights:
OBAN Limited (trading as SettlePal)
Authorized VASP under the BVI FSC
📧 support@settlepal.com
11. Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new
“Last Updated” date. Continued use of our services after updates constitutes acceptance of the revised policy.
